Report confirmed cases and closures

The following guidance has been provided by Public Health.

Reporting procedure

You will need to complete the following reports to the Leicester City Council and Ofsted.

  • Confirmed cases
    To report a positive Coronavirus test for a child or staff member who has been in the setting.  
  • Closure form
    To report a full or partial closure of the setting due to Coronavirus - following advice from Public Health England, Department for Education or the Council's Public Health team.
  • Report a confirmed case to Ofsted
    All Ofsted registered providers must report any confirmed cases in the setting, either in children or staff and if the setting is advised to close as a result.
    When completing their report form you should report this as "An event likely to impact on the smooth running of the setting".

All reporting forms are available using the quick links above.

If you have any queries regarding this guidance email

What happens if someone becomes unwell at an educational or childcare setting?

If anyone in a setting becomes unwell with a new, continuous cough or high temperature, or has a loss of, or change in, their normal sense of taste or smell, they must be sent home and advised to follow the COVID-19: guidance for households with possible coronavirus (COVID-19) infection guidance.

If a child is awaiting collection, they should be moved, if possible, to a room where they can be isolated behind a closed door, and depending on the age of the child, with appropriate adult supervision. If it is not possible to isolate them, move them to an area which is at least 2 metres away from other people. PPE should be worn by staff caring for the child while they await collection if a distance of 2 meters cannot be maintained. If the child needs to go to the bathroom while waiting to be collected, they should use a separate bathroom if possible.

If a member of staff has helped someone with symptoms, they do not need to go home unless they develop symptoms themselves or the person subsequently tests positive. They should wash their hands thoroughly for 20 seconds after any contact with someone who is unwell. Cleaning the affected area (classroom, waiting room, bathroom) with normal household disinfectant after someone with symptoms has left will reduce the risk of passing the infection on to other people. See the COVID-19: cleaning of non-healthcare settings guidance.

What happens if there is a confirmed case of coronavirus (COVID-19) in a setting?

When a person develops symptoms compatible with COVID-19, they should be sent home and advised to self-isolate for 10 days, and arrange to have a test to see if they have COVID-19. They can do this by visiting NHS.UK to arrange or contact NHS 119 via telephone if they do not have internet access. Other household members should self-isolate for 14 days.

Where the child, young person or staff member tests negative, they can return to their setting and the fellow household members can end their self-isolation.

Where the person tests positive, the rest of their class or group within the setting should be sent home and advised to self-isolate for 14 days. The other household members of that wider class or group do not need to self-isolate unless the person they live with later develops symptoms. If a person is asked to self-isolate following contact with a positive case, they must do so for the 14 day period. If they develop any symptoms they must follow the guidance on self-isolating in a household. and they can access a test. Even if they test negative they must continue self-isolating for the full 14 days as it is possible to develop symptoms after being tested.